(A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither attributable to their commercial nor
their independent professional activity.)
Instructions on Right of Withdrawal
Right of Withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period is 14 days from the day,
– on which you or a third party designated by you, who is not the carrier, took possession of the goods, provided that you
have ordered one or more goods as part of a single order and these are delivered uniformly;
– on which you or a third party designated by you, who is not the carrier, took possession of the last good, provided that
you have ordered several goods as part of a single order and these are delivered separately;
– on which you or a third party designated by you, who is not the carrier, took possession
of the last partial shipment or the last piece, provided that you have ordered a good that is delivered in several partial shipments or pieces;
– on which you or a third party designated by you, who is not the carrier, took possession of the first good, provided that
goods for regular delivery over a specified period are delivered as part of an order.
To exercise your right of withdrawal, you must inform us (Janek Göhler, Höckendorfer Str. 18, 01705 Freital, Phone no.: +493514760217,
Email address: janek.goehler@zinn-giesserei-goehler.com) by means of a clear statement (e.g., a letter sent by post
or an email) about your decision to withdraw from this contract. You may use the attached sample withdrawal form, but it is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period
has expired.
Consequences of Withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with
the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery
offered by us), without undue delay and in any event not later than 14 days from the day on which
we are informed about your decision to withdraw from this contract. For this reimbursement, we will use the same means of payment as
you used for the initial transaction, unless you have expressly agreed otherwise; in no event
will you be charged any fees as a result of this reimbursement.
We may withhold reimbursement until we have received the goods back or
you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back or hand over the goods to us without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract
to us. The deadline is met if you send back the goods before the period of 14
days has expired.
You will bear the direct costs of returning goods that can be sent by parcel post, as well as the direct costs of returning goods that cannot
be sent by parcel post as well as the direct costs of returning goods that cannot be sent by parcel post. The costs for goods that cannot be sent by parcel post are estimated at a maximum of approximately 80 EUR.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature,
characteristics and functioning of the goods.
Grounds for Exclusion or Expiration
The right of withdrawal does not apply to contracts
– for the supply of goods that are not prefabricated and for the production of which an individual choice or determination by the
consumer is decisive or which are clearly tailored to the personal needs of the consumer;
– for the supply of goods that can spoil quickly or whose expiry date would be quickly exceeded;
– for the supply of alcoholic beverages, the price of which was agreed upon at the conclusion of the contract, but which can only be delivered at the earliest 30 days after
the conclusion of the contract and whose current value depends on fluctuations in the market over which the entrepreneur
has no influence;
– for the supply of newspapers, periodicals or magazines with the exception of subscription contracts.
The right of withdrawal expires prematurely for contracts
– for the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons if
their seal has been removed after delivery;
– for the supply of goods if, after delivery, they have been inseparably mixed with other goods due to their nature;
– for the supply of audio or video recordings or computer software in a sealed package, if the seal has been removed after
delivery.
Model Withdrawal Form
(If you wish to withdraw from the contract, please fill out this form and send it back.)
– To Janek Göhler, Höckendorfer Str. 18, 01705 Freital, Email address: janek.goehler@zinn-giesserei-goehler.com :
– I/We (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/
the provision of the following service (*)
– Ordered on (*)/ received on (*)
– Name of consumer(s)
– Address of consumer(s)
– Signature of consumer(s) (only for communication on paper)
– Date
(*) Delete as appropriate