Privacy Policy

Unless otherwise stated below, the provision of your personal data is neither required by law or contract, nor is it necessary for the conclusion of a contract. You are not obliged to provide the data. Failure to provide data has no consequences. This only applies insofar as no other information is provided in the processing operations below.
“Personal data” means any information relating to an identified or identifiable natural person.

Server log files
You can visit our websites without providing any personal information.
Each time you access our website, usage data is transmitted to us or our web host / IT service provider via your Internet browser and stored in log data (so-called server log files). This stored data includes, for example, the name of the page accessed, date and time of access, the IP address, the amount of data transferred and the requesting provider.
The processing takes place on the basis of Art. 6 Para. 1 lit. f GDPR due to our overriding legitimate interest in ensuring the trouble-free operation of our website and in improving our offer.
Your data may be transferred to third countries outside the European Union for which there is an adequacy decision by the EU Commission.

Contact

Responsible party
Contact us if you wish. The responsible party for data processing is: Janek Göhler, Höckendorfer Str.18, 01705 Freital Germany, +493514760217, janek.goehler@zinn-giesserei-goehler.com

Customer’s proactive contact by email
If you contact us proactively by email, we will only collect your personal data (name, email address, message text) to the extent provided by you. The data is processed for the purpose of processing and responding to your contact request.
If the contact is for the purpose of carrying out pre-contractual measures (e.g. advice on purchase interest, preparation of an offer) or concerns a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 Para. 1 lit. b GDPR.
If the contact is made for other reasons, this data processing is carried out on the basis of Art. 6 Para. 1 lit. f GDPR due to our overriding legitimate interest in processing and responding to your request. In this case, you have the right to object, at any time, to the processing of personal data concerning you based on Art. 6 Para. 1 lit. f GDPR for reasons arising from your particular situation.
We will only use your email address to process your request. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.

Collection and processing when using the contact form
When you use the contact form, we only collect your personal data (name, email address, message text) to the extent provided by you. The data is processed for the purpose of establishing contact.
If the contact is for the purpose of carrying out pre-contractual measures (e.g. advice on purchase interest, preparation of an offer) or concerns a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 Para. 1 lit. b GDPR. If the contact is made for other reasons, this data processing is carried out on the basis of Art. 6 Para. 1 lit. f GDPR due to our overriding legitimate interest in processing and responding to your request. In this case, you have the right to object, at any time, to the processing of personal data concerning you based on Art. 6 Para. 1 lit. f GDPR for reasons arising from your particular situation. We will only use your email address to process your request. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.

Customer Account Orders

Customer account
When you open a customer account, we collect your personal data to the extent specified there. The data is processed for the purpose of improving your shopping experience and simplifying order processing. The processing takes place on the basis of Art. 6 Para. 1 lit. a GDPR with your consent. You can revoke your consent at any time by notifying us, without affecting the lawfulness of the processing carried out on the basis of the consent until revocation. Your customer account will then be deleted.

Collection, processing and transfer of personal data for orders
When you place an order, we only collect and process your personal data to the extent necessary to fulfill and process your order and to process your inquiries. The provision of data is necessary for the conclusion of the contract. Failure to provide data means that no contract can be concluded. The processing takes place on the basis of Art. 6 Para. 1 lit. b GDPR and is necessary for the fulfillment of a contract with you.
Your data will be passed on, for example, to shipping companies, dropshipping or fulfillment providers, payment service providers, service providers for order processing and IT service providers. In all cases, we strictly observe the legal requirements. The scope of data transmission is limited to a minimum.

Your data may be transferred to third countries outside the European Union for which there is an adequacy decision by the EU Commission.

Advertising

Use of the email address for sending direct advertising
We use your email address, which we have received in connection with the sale of goods or services, for the electronic sending of advertising for our own goods or services that are similar to those you have already purchased from us, unless you have objected to this use. The provision of the email address is necessary for the conclusion of the contract. Failure to provide data means that no contract can be concluded. The processing takes place on the basis of Art. 6 Para. 1 lit. f GDPR due to our overriding legitimate interest in direct advertising. You can object to this use of your email address at any time by notifying us. The contact details for exercising the objection can be found in the legal notice. You can also use the link provided for this purpose in the advertising email. This will not incur any costs other than the transmission costs according to the basic rates.

Use of MailPoet
We use the service of Aut O’Mattic A8C Ireland Ltd. (Grand Canal Dock, 25 Herbert Pl, Dublin, D02 AY86, Ireland; “MailPoet”) for sending newsletters as part of order processing.
We pass on the information you provided during newsletter registration (email address, first and last name if applicable) to rapidmail. The data is processed for the purpose of sending newsletters and their statistical evaluation.
To evaluate newsletter campaigns, the newsletters sent contain a 1×1 pixel graphic (tracking pixel) or a tracking link. This allows us to determine whether you have opened the newsletter and whether you have clicked on any integrated links. In this context, we collect your personal data such as IP address, browser type and device as well as the time. Usage profiles can be created from this data under a pseudonym. The data collected will not be used to identify you personally. The data collected is only used for statistical evaluation to improve newsletter campaigns.
Your personal data is processed on the basis of Art. 6 Para. 1 lit. f GDPR due to our overriding legitimate interest in a targeted, effective and user-friendly newsletter system. You have the right to object, at any time, to the processing of personal data concerning you for reasons arising from your particular situation.
Further information and MailPoet’s privacy policy can be found at: https://automattic.com/privacy/ (https://automattic.com/privacy/).

Shipping service provider Merchandise management

Disclosure of the email address to shipping companies to inform about the shipping status
We will pass on your email address to the transport company as part of the contract processing, provided that you have expressly consented to this in the ordering process. The transfer serves the purpose of informing you by email about the shipping status. The processing takes place on the basis of Art. 6 Para. 1 lit. a GDPR with your consent. You can revoke your consent at any time by notifying us or the transport company, without affecting the lawfulness of the processing carried out on the basis of the consent until revocation.

Use of an external merchandise management system
We use a merchandise management system for contract processing as part of order processing. For this purpose, your personal data collected during the order will be sent to
Billbee GmbH, Arolser Str. 10, 34477 Twistetal.

The processing of your personal data serves the purpose of fulfilling the contract concluded with you and takes place on the basis of Art. 6 Para. 1 lit. b GDPR.

Payment Service Providers

Use of PayPal Check-Out
We use the PayPal Check-Out payment service of PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; “PayPal”) on our website. The data is processed for the purpose of being able to offer you payment via the payment service. By selecting and using payment via PayPal, credit card via PayPal, direct debit via PayPal or “Pay Later” via PayPal, the data required for payment processing is transmitted to PayPal in order to be able to fulfill the contract with you using the selected payment method. This processing takes place on the basis of Art. 6 Para. 1 lit. b GDPR.

Cookies may be stored, which enable your browser to be recognized. The data processing that takes place as a result is based on Art. 6 Para. 1 lit. f GDPR due to our overriding legitimate interest in a customer-oriented offer of various payment methods. You have the right to object, at any time, to this processing of personal data concerning you for reasons arising from your particular situation.

Credit card via PayPal, direct debit via PayPal & “Pay later” via PayPal
For individual payment methods such as credit card via PayPal, direct debit via PayPal or “Pay later” via PayPal, PayPal reserves the right to obtain a credit report on the basis of mathematical-statistical methods using credit agencies. For this purpose, PayPal transmits the personal data required for a credit check to a credit agency and uses the information received on the statistical probability of payment default for a balanced decision on the establishment, implementation or termination of the contractual relationship. The credit report may contain probability values (score values) that are calculated on the basis of scientifically recognized mathematical-statistical methods and whose calculation includes, among other things, address data. Your legitimate interests are taken into account in accordance with the statutory provisions. The data is processed for the purpose of credit assessment for the initiation of a contract. The processing takes place on the basis of Art. 6 Para. 1 lit. f GDPR due to our overriding legitimate interest in protection against payment default if PayPal makes advance payment.
You have the right to object, at any time, to this processing of personal data concerning you based on Art. 6 Para. 1 lit. f GDPR by notifying PayPal for reasons arising from your particular situation. The provision of the data is necessary for the conclusion of the contract with the payment method you have chosen. Failure to provide data means that the contract cannot be concluded with the payment method you have chosen.

Third-party provider
When paying via the payment method of a third-party provider, the data required for payment processing is transmitted to PayPal. This processing takes place on the basis of Art. 6 Para. 1 lit. b GDPR. To carry out this payment method, the data may then be passed on by PayPal to the respective provider. This processing takes place on the basis of Art. 6 Para. 1 lit. b GDPR. Local third-party providers may include:

Apple Pay (Apple Distribution International Ltd., Hollyhill Industrial Estate, Hollyhill, Cork, Ireland)
Google Pay (Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland)

Purchase on account via PayPal
When paying via the payment method purchase on account, the data required for payment processing is first transmitted to PayPal. To carry out this payment method, the data is then transmitted by PayPal to Ratepay GmbH (Franklinstraße 28-29, 10587 Berlin; “Ratepay”) in order to be able to fulfill the contract with you using the selected payment method. This processing takes place on the basis of Art. 6 Para. 1 lit. b GDPR. Ratepay may carry out a credit check on the basis of mathematical-statistical methods (probability or score values) using credit agencies in accordance with the procedure described above. The data is processed for the purpose of credit assessment for the initiation of a contract. The processing takes place on the basis of Art. 6 Para. 1 lit. f GDPR due to our overriding legitimate interest in protection against payment default if Ratepay makes advance payment. Further information on data protection and which credit agencies Ratpay uses can be found at https://www.ratepay.com/legal-payment-dataprivacy/ (https://www.ratepay.com/legal-payment-dataprivacy/) and https://www.ratepay.com/legal-payment-creditagencies/ (https://www.ratepay.com/legal-payment-creditagencies/).

Further information on data processing when using PayPal can be found in the associated privacy policy at https://www.paypal.com/de/webapps/mpp/ua/privacy-full (https://www.paypal.com/de/webapps/mpp/ua/privacy-full).

Cookies

Our website uses cookies. Cookies are small text files that are stored in the internet browser or by the internet browser on a user’s computer system. When a user accesses a website, a cookie can be stored on the user’s operating system. This cookie contains a characteristic string that enables the browser to be uniquely identified when the website is accessed again.

Cookies are stored on your computer. You therefore have full control over the use of cookies. By selecting the appropriate technical settings in your internet browser, you can be notified before cookies are set and decide individually whether to accept them, as well as prevent the storage of cookies and the transmission of the data they contain. Cookies that have already been saved can be deleted at any time. However, we would like to point out that you may then not be able to use all functions of this website to their full extent.

You can find out how to manage (including deactivating) cookies in the most important browsers under the links below:
Chrome: https://support.google.com/accounts/answer/61416?hl=de (https://support.google.com/accounts/answer/61416?hl=de)
Microsoft Edge: https://support.microsoft.com/de-de/microsoft-edge/cookies-in-microsoft-edge-lB6schen-63947406-40ac-c3b8-57b9-2a946a29ae09 (https://support.microsoft.com/de-de/microsoft-edge/cookies-in-microsoft-edge-lB6schen-63947406-40ac-c3b8-57b9-2a946a29ae09)
Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen (https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen)
Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac (https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac)

Technically necessary cookies
Unless otherwise stated in the privacy policy below, we only use these technically necessary cookies for the purpose of making our offer more user-friendly, effective and secure. Furthermore, cookies enable our systems to recognize your browser even after a page change and to offer you services. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognized even after a page change.

The use of cookies or comparable technologies takes place on the basis of § 25 Para. 2 TDDDG. The processing of your personal data takes place on the basis of Art. 6 Para. 1 lit. f GDPR due to our overriding legitimate interest in ensuring the optimal functionality of the website and a user-friendly and effective design of our offer.
You have the right to object, at any time, to this processing of personal data concerning you for reasons arising from your particular situation.

Plugins and Miscellaneous

Use of Google Tag Manager
We use Google Tag Manager from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; “Google”) on our website.
This application manages JavaScript and HTML tags that are used, in particular, to implement tracking and analysis tools. The data processing serves the purpose of designing our website to meet requirements and to optimize it.
Google Tag Manager itself does not store any cookies, nor does it process any personal data. However, it enables the triggering of further tags that may collect and process personal data.
Further information on the terms of use and data protection can be found here (https://www.google.com/intl/de/tagmanager/use-policy.html).

Use of Google reCAPTCHA
We use the reCAPTCHA service of Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; “Google”) on our website. The query serves the purpose of distinguishing whether the input is made by a human or by automated, machine processing. For this purpose, your input is transmitted to Google and further used there. In addition, the IP address and, if applicable, other data required by Google for the reCAPTCHA service are transmitted to Google. This data is processed by Google within the European Union and, if necessary, also transmitted to servers of Google LLC in the USA. An adequacy decision of the EU Commission is available for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Google is certified under the TADPF and has thus committed to comply with European data protection principles.
The use of cookies or comparable technologies takes place with your consent on the basis of § 25 para. 1 sentence 1 TDDDG in conjunction with Art. 6 para. 1 lit. a GDPR. The processing of your personal data takes place with your consent on the basis of Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent until revocation.
Further information on Google reCAPTCHA and the associated data protection declaration can be found at: https://www.google.com/recaptcha/intro/android.html (https://www.google.com/recaptcha/intro/android.html) and https://www.google.com/privacy (https://www.google.com/privacy).

Use of Google invisible reCAPTCHA
We use the invisible reCAPTCHA service of Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; “Google”) on our website.
This serves the purpose of distinguishing whether the input is made by a human or by automated, machine processing. In the background, Google collects and analyzes usage data that is used by Invisible reCaptcha to distinguish regular users from bots. For this purpose, your input is transmitted to Google and further used there. In addition, the IP address and, if applicable, other data required by Google for the Invisible reCAPTCHA service are transmitted to Google.
This data is processed by Google within the European Union and, if necessary, also transmitted to servers of Google LLC in the USA. An adequacy decision of the EU Commission is available for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Google is certified under the TADPF and has thus committed to comply with European data protection principles.
The use of cookies or comparable technologies takes place with your consent on the basis of § 25 para. 1 sentence 1 TDDDG in conjunction with Art. 6 para. 1 lit. a GDPR. The processing of your personal data takes place with your consent on the basis of Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent until revocation.
Further information on Google reCAPTCHA and the associated data protection declaration can be found at: https://www.google.com/recaptcha/intro/android.html (https://www.google.com/recaptcha/intro/android.html) and https://www.google.com/privacy (https://www.google.com/privacy)

Use of Wordfence
We use the Wordfence security plugin from Defiant Inc. (00 5th Ave Ste 4100, Seattle, WA 98104, USA “Wordfence”) on our website as part of order processing. The data processing serves in particular to protect against viruses and malware, and to detect and defend against brute-force and DDoS attacks. For this purpose, Wordfence uses cookies to classify website visitors as suspicious or harmless. For this purpose, the IP address of the website visitor is stored on Wordfence’s servers. IP addresses classified as harmless are placed on a whitelist. Suspicious IP addresses, on the other hand, end up on a blacklist. For this purpose, our website establishes a permanent connection to Wordfence’s servers so that Wordfence can compare its databases with the accesses made on our website and block them if necessary.
Your data will be transferred to the USA. An adequacy decision of the EU Commission is available for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Wordfence is not certified according to the TADPF. The data transfer takes place, among other things, on the basis of standard contractual clauses as suitable guarantees for the protection of personal data, which can be viewed at: https://www.wordfence.com/standard-contractual-clauses/ (https://www.wordfence.com/standard-contractual-clauses/).
The use of cookies or comparable technologies takes place with your consent on the basis of § 25 para. 1 sentence 1 TDDDG in conjunction with Art. 6 para. 1 lit. a GDPR. The processing of your personal data takes place with your consent on the basis of Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent until revocation.
Further information on the collection and use of data by Wordfence, on your rights and options to protect your privacy can be found in Wordfence’s data protection information at https://www.wordfence.com/privacy-policy/ (https://www.wordfence.com/privacy-policy/) and https://www.wordfence.com/help/general-data-protection-regulation/#standard-contractual-clauses (https://www.wordfence.com/help/general-data-protection-regulation/#standard-contractual-clauses).

Integration of the Händlerbund member logo
The Händlerbund member logo (Händlerbund e.V., Kohlgartenstraße 11 – 13, 04315 Leipzig) is integrated on our website. When you access our website, the browser used on your device automatically sends information to the server of Händlerbund e.V. This information is temporarily stored in a so-called server log file for 7 days. The following information is collected without your intervention and stored until automated deletion:

IP address of the requesting computer,
Date and time of access,
Name and URL of the retrieved file,
Website from which the access is made (referrer URL),
Browser used and, if applicable, the operating system of your computer and the name of your access provider.

The temporary storage of the IP address by the system is necessary to enable the website to be delivered. For this purpose, the IP address must remain stored for the duration of the session. Storage in log files is carried out to ensure the functionality of the website. In addition, the data is used to optimize the website and to ensure the security of the information technology systems. This data is not stored together with other personal data. The legal basis for data processing is Art. 6 para. 1 sentence 1 lit. f GDPR.

Data Subject Rights and Storage Period

Duration of storage
After complete contract processing, the data is initially stored for the duration of the warranty period, then taking into account legal, in particular tax and commercial law retention periods, and then deleted after the period has expired, unless you have consented to further processing and use.

Rights of the data subject
If the legal requirements are met, you are entitled to the following rights under Art. 15 to 20 GDPR: Right to information, to rectification, to erasure, to restriction of processing, to data portability.
In addition, according to Art. 21 para. 1 GDPR, you have the right to object to the processing based on Art. 6 para. 1 f GDPR, as well as to the processing for the purpose of direct advertising.

Right to lodge a complaint with the supervisory authority
In accordance with Art. 77 GDPR, you have the right to lodge a complaint with the supervisory authority if you consider that the processing of your personal data is not lawful.

You can lodge a complaint, among other things, with the supervisory authority responsible for us, which you can reach using the following contact details:

Saxon Data Protection and Transparency Officer
Maternistraße 17
01067 Dresden
Tel.: +49 351 85471101
Fax: +49 351 85471109
E-mail: saechsdsb@slt.sachsen.de

Right to object
If the personal data processing listed here is based on our legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR, you have the right to object to this processing at any time for reasons arising from your particular situation with effect for the future.
After an objection has been lodged, the processing of the data concerned will be terminated, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or if the processing serves the assertion, exercise or defense of legal claims.

If personal data is processed for the purposes of direct advertising, you can object to this processing at any time by notifying us. After an objection has been lodged, we will terminate the processing of the data concerned for the purpose of direct advertising.

last updated: 2024-10-22