Shipping Conditions:
Worldwide shipping is available.
Domestic Shipping (Germany):
Free of charge
International Shipping:
Group 1: Flat rate €6.99
Belgium, Luxembourg, Netherlands, Austria, Poland, Czech Republic, Hungary
Group 2: Flat rate: €9.49
Denmark, France, Italy, Slovenia, Spain, Monaco, Vatican City, Croatia, Portugal, Romania
Group 3: Flat rate: €9.99
United Kingdom, Sweden, Slovakia, Bulgaria, Estonia, Finland, Greece, Ireland, Latvia, Lithuania, Malta, Cyprus
Group 4: Flat rate: €12.99
Switzerland, Norway, Montenegro, Serbia, Macedonia
Group 5: Flat rate: €21.99
Turkey
Group 6: Flat rate: €25.99
People’s Republic of China, Hong Kong, India, Japan, Canada, Mexico, Saudi Arabia, Singapore, Taiwan, USA, United Arab Emirates, Vietnam
Group 7: Flat rate: €12.99
Albania, Bosnia and Herzegovina, Faroe Islands, Greenland, Iceland, Republic of Moldova
Group 8: Flat rate: €25.99
Afghanistan, Armenia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brunei Darussalam, Indonesia, Iraq, Iran, Yemen, Jordan, Cambodia, Kazakhstan, Qatar, Kyrgyzstan, Kuwait, Laos, Malaysia, Maldives, Mongolia, Myanmar, Nepal, North Korea, Oman, East Timor, Pakistan, Papua New Guinea, Philippines, Sri Lanka, South Korea, Tajikistan, Thailand, Turkmenistan, Uzbekistan
Group 9: Flat rate: €35.99
Rest of the World
Shipping costs for Groups 1-3 are stated incl. VAT.
Shipping costs are calculated only once per order.
Delivery Times:
Unless a different period is specified in the respective offer, goods are delivered within Germany within 3 – 5 business days, and for international deliveries within 5 – 9 business days after conclusion of contract (for agreed prepayment, after the time of your payment instruction). Please note that no deliveries are made on Sundays and public holidays. If you have ordered items with different delivery times, we will ship the goods in a single consignment, unless otherwise agreed with you. In this case, the delivery time will be determined by the item with the longest delivery time you have ordered.
Payment Terms:
Accepted Payment Methods:
- Bank Transfer (Prepayment)
- Payment by Invoice
- PayPal
- Credit Card (processed via PayPal)
- Instant Transfer (processed via PayPal)
Further Payment Details:
Payment by invoice is possible under the following condition:
By individual arrangement or from commercial/institutional customers with a verified account. You can find a Guide to verifying your account >here<.
The invoice amount must be settled within 30 days for payment by invoice.
Information on Packaging Material Take-Back Obligation
According to the current Packaging Act, § 15 para. 1 sentence 1 VerpackG, we are obliged to take back the following packaging materials from
end consumers free of charge:
- Transport packaging, such as pallets, large packaging, etc.,
- Sales and outer packaging that typically do not become waste for private end consumers after use,
- Sales and outer packaging for which system participation is not possible due to system incompatibility according to § 7 para. 5, and
- Sales packaging for hazardous goods or
- Reusable packaging.
When the product is delivered, appropriate packaging material is used, which we take back free of charge. This ensures the return of packaging material into the recycling loop. By providing information on return options, we aim to achieve better results in packaging recycling and contribute to fulfilling the European recycling targets according to EU Directive 94/62/EC. As an end consumer, you can hand in the packaging material at the place of actual handover or in its immediate vicinity.